Shipping policy
Shipping Policy for Men's Gym Clothes
Order Processing Time
We strive to process and ship all orders within 48 hours of placement, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Rates and Delivery Estimates
Our standard shipping rates are calculated at checkout based on your location and the weight of your order. Delivery times are estimated to be within 10 business days from the date of shipment. Please note that these are estimates and actual delivery times may vary.
International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please be aware that international shipments may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
Shipping Restrictions
We do not ship to P.O. boxes or APO/FPO addresses. Orders destined for remote or rural areas may require additional delivery time.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.
Delayed or Lost Shipments
While we strive to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances beyond our control, such as natural disasters, carrier delays, or customs processing delays. In the event of a significant delay, we will notify you via email with updated information. If your order is lost in transit, please contact our customer service team for assistance.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund as per our Return and Refund Policy.
Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting to our website.
Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at mail@mensgymclothes.com.au or +61 416 322 316.
Please note: We are not responsible for any shipping delays incurred by third-party couriers, including but not limited to weather or storm delays. We will not replace items or reimburse shipping fees resulting from such courier delays. In the event of anticipated inclement weather or other delays, we encourage customers to verify the status of the courier's operations on their website.
By placing an order with Men's Gym Clothes, you agree to the terms outlined in this Shipping Policy.